Privacy Policy
Your privacy & security matter.​
Effective Date January 01,2026
We respect your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, disclose, and protect the personal information you provide to us in connection with our mortgage brokerage services.
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What We Collect
We may collect personal information you provide, including:
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Name, contact details, date of birth
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Employment, income, financial and credit history
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Mortgage application and property information
This information is necessary to assess your mortgage needs and provide our services.
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How We Use Your Information
We use your information to:
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Provide mortgage advice, pre-approvals, renewals, refinancing and related services
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Communicate with you about your mortgage and our services
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Comply with legal and regulatory requirements
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Sharing Your Information
With your consent, we may share your personal information with:
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Lenders and financial institutions involved in your mortgage
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Service providers who assist us in delivering our services
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Legal or regulatory authorities where required by law
We do not sell your personal information to third parties.
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Protection and Retention
We take reasonable measures to protect your personal information and retain it only as long as needed for service delivery or legal compliance.
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Consent
By providing your personal information, you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by contacting us directly.
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Your Rights
You can request access to or correction of your personal information or ask questions about our privacy practices by contacting us directly.
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Changes to This Policy
We may update this privacy policy from time to time. The revised policy will be posted on our website with a new effective date.
Contact:
Mortgage Towne
chelsea@mortgagetowne.ca
(403) 861-5420